Privacy Policy

Effective Date: [Insert Date]

Welcome to Elevator Mart. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our e-commerce website, [Website URL], and use our services, including payment processing. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you visit or interact with our website:

1.1 Personal Information You Provide:

• Name
• Email address
• Phone number
• Shipping addresses
• Payment details (processed securely through our payment gateway provider)

1.2 Automatically Collected Information:

• IP address
• Browser type and version
• Device information
• Website usage data (cookies, log files, analytics tools)

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill orders
• To manage your account and provide customer support
• To process payments securely
• To improve our website and services
• To send order updates and promotional communications (if consented)
• To comply with legal and regulatory obligations in the UAE

3. Payment Processing & Security

We use secure third-party payment gateways that comply with UAE regulations and international security standards (e.g., PCI DSS). We do not store or process your payment details directly; all transactions are securely handled by our payment service providers.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

• Payment processors for transaction processing
• Shipping and logistics providers to fulfill orders
• Government authorities if required by UAE law

6. Data Protection and Retention

We implement appropriate security measures to protect your data. We retain personal information as long as necessary to fulfill our services and legal obligations.

7. Your Rights and Choices

In accordance with UAE data protection laws, you have the right to:

• Access and update your personal data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications

To exercise your rights, contact us at [Your Contact Email].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Your Business Name]
[Your Business Address]
Email: [Your Contact Email]
Phone: [Your Contact Number]